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diaspora-co-spices

The shipping times listed are the time it takes an order to be delivered from the day it is shipped, not from the day it is ordered. If you place an order later in the day, it will usually ship out the next day, so the shipping time starts after that.&#xA0;Economy shipping is sent via USPS and can take 8-10 days to arrive, and Standard &amp; Expedited are sent via FedEx or UPS. Standard shipping take 6-8 days and Expedited takes 1-2 days.International shipping is usually sent via DHL, and can take 8-21 days to arrive.&#xA0;

The shipping times listed are the time it takes an order to be delivered from the day it is shipped, not from the day it is ordered. If you place an order later in the day, it will usually ship out the next day, so the shipping time starts after that

How long does shipping take?

Shipping

Do you offer refunds or exchanges?

How do I make a return?

Can I return an international order?

What is the return timeframe?

Can I change the mode of payment of my refund?

What items are not eligible for return?

Can I cancel or return my order?

Returns & Refunds

How much does shipping cost?

Do you ship internationally?

Can I change my shipping address?

My package was marked as delivered, but never showed up. What do I do?

The tracking hasn't updated on my order, help!

Do you ship to Australia?

How do I track my order?

Where can I buy Diaspora Co. Spices in person?

Do I qualify for free shipping?

Can I update the shipping address for my order?

What do I do if I haven’t received my order confirmation or there’s a delay in shipping?

How do I update the shipping address for an order?

I've received the wrong item, what do I do?

I received a damaged item, what do I do?

How do I cancel my order?

Some items from my order are missing. What should I do?

Order Issues

Are all your spices organic?

Are the spices gluten free?

What is the best way to store the spices?

What does the best by date mean?

What is tadka?

When do the spices expire/how long do they last?

How can I inquire about the wholesale program and place an order?

How do I place a corporate gifting order?

Can you provide independent, third party lab results of the heavy metal content of your spices?

Products

How long does it take for customer service to respond to emails?

How long does shipping take?Updated a year ago