Making sure your spices reach you safe and sound!
Domestic US Economy Shipping is $9 flat rate for orders under $75, and free for orders over $75! Standard shipping is $14, and Expedited is $40. International Shipping costs depend on the weight of the order, and the shipping tier selected. Most inte
The shipping times listed are the time it takes an order to be delivered from the day it is shipped, not from the day it is ordered. If you place an order later in the day, it will usually ship out the next day, so the shipping time starts after that
We ship to Canada, Indonesia, Japan, South Korea, Hong Kong, and the EU!. Customs & duties are covered in the cost of your shipment and applied at checkout to avoid orders being held at customs.
Of course! Just shoot us an email with your new shipping address, and as long as the label hasn’t been printed yet, we’ll make the change for you. Part of our CX team is based in India, so please give us at least 48 hours to get back to you! Our ware
Usually, your package will show up within a few days to a week. Sometimes shipping carriers will mark packages as delivered a day or so before they actually are in order to meet quotas, so consider it a delivery window and keep an eye out for the del
Oh no, we're so sorry about that! We have been seeing delays with shipping and deliveries this past year from mail couriers. Unfortunately, once the package is in the hands of the mail courier, it is impossible for us to tell what could be causing th
Unfortunately we are not able to ship to Australia anymore because they put a ban on non-Australian imported spices. We are disappointed because we love our Australia customers so much, but rules are rules :( Hopefully we will be able to ship there a
Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you. Please note that your tracking information will only be activated once your order has
Hello there,If you’re on the lookout for some Diaspora Co. Spices, we’re excited to let you know that they’re now available at various locations across the country! Head over to our Store Locator to find a stockist near you. (Pro tip: the store locat
Free shipping is available for orders above $75. If your total purchase amount meets or exceeds this threshold, you should not be charged any shipping fees. In case you have been charged for shipping on an order that qualifies for free shipping, plea
Yes, you can update the shipping address for your order. If your order has not yet been shipped from our warehouse, please contact us with your order number and the new address details. We will be happy to make the change for you. You will receive a
We apologize for any inconvenience caused by delays in order fulfillment. If you have not received an order confirmation or are experiencing a delay, it may be due to a temporary stock shortage as we wait for a container with the required products to
Hi there! As long as the shipping label for the order has not been printed, we can update the shipping address for your order :) Please reach out to our team promptly and we'll surely help you!