My package was marked as delivered, but never showed up. What do I do?Updated a year ago

Usually, your package will show up within a few days to a week. Sometimes shipping carriers will mark packages as delivered a day or so before they actually are in order to meet quotas, so consider it a delivery window and keep an eye out for the delivery! Once the package has left our warehouse, the carrier is responsible for your package and delivery. If it has not shown up after 5 business days of being marked delivered, we'll resend it to you!

If your order is lost, shoot us an email at [email protected] and we will resend it to you! If your order is lost because you entered the wrong shipping address, however, you are responsible for covering the shipping costs of having it resent.