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diaspora-co-spices

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Hi there! We cannot accept returns of any opened spices because of our food safety and sanitary protocols.</span></p>

Hi there! We cannot accept returns of any opened spices because of our food safety and sanitary protocols.

What items are not eligible for return?

Returns & Refunds

Do you offer refunds or exchanges?

How do I make a return?

Can I return an international order?

What is the return timeframe?

Can I change the mode of payment of my refund?

Can I cancel or return my order?

How much does shipping cost?

How long does shipping take?

Do you ship internationally?

Can I change my shipping address?

My package was marked as delivered, but never showed up. What do I do?

The tracking hasn't updated on my order, help!

Do you ship to Australia?

How do I track my order?

Where can I buy Diaspora Co. Spices in person?

Do I qualify for free shipping?

Can I update the shipping address for my order?

What do I do if I haven’t received my order confirmation or there’s a delay in shipping?

How do I update the shipping address for an order?

Shipping

I've received the wrong item, what do I do?

I received a damaged item, what do I do?

How do I cancel my order?

Some items from my order are missing. What should I do?

Order Issues

Are all your spices organic?

Are the spices gluten free?

What is the best way to store the spices?

What does the best by date mean?

What is tadka?

When do the spices expire/how long do they last?

How can I inquire about the wholesale program and place an order?

How do I place a corporate gifting order?

Can you provide independent, third party lab results of the heavy metal content of your spices?

Products

How long does it take for customer service to respond to emails?

What items are not eligible for return?Updated a year ago