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Returns & Refunds

Changed your mind? Unhappy with your order? We can help!

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, we can only accept returns of unopened, unused spices; however, we cannot accept returns of any opened spices because of our food safety and sani

How do I make a return?

Returns must be initiated within 30 of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the

Can I return an international order?

Due to limitations of our platforms, we are unable to accept returns from international customers. We're sorry about this inconvenience!

What is the return timeframe?

Hello! The return request must be raised with us within 30 days from the date you receive your package.

Can I change the mode of payment of my refund?

Unfortunately no – Refund will be made to the original mode of payment. That's just how our platform's set up!

What items are not eligible for return?

Hi there! We cannot accept returns of any opened spices because of our food safety and sanitary protocols.

Can I cancel or return my order?

If you wish to cancel an order that has already been shipped, we regret to inform you that cancellations are not possible at this stage. However, we can assist you with a return once the order is delivered. Please contact our CX team to arrange for a