Received wrong or damaged items? Let us know!
If the product you receive is not what you ordered, Diaspora Co. Spices will take full responsibility for getting you the right item. Email our team at [email protected] (please include your order number and a photo of the wrong item received) and
If you receive an item that's damaged or defective, please reach out to our customer support team directly at [email protected] (please include your order number, description of the issue and a clear photo of the damaged item) and we'll assist you!
As long as the shipping label for the order hasn't been printed, you can cancel an order. Once the shipping label has already been printed, we cannot cancel an order. However, we can send you a return label to send the order back to us, we just ask t
Hello there,. We're so sorry about this! We'll get the missing items sent you right away! Is the address on file still good?. Thank you so much for your patience while we fix this mishap!